I Take It All Back
I’ve hidden the blog entry. I’ve removed any recommendations that I wrote on various websites. And they’ve entirely lost my endorsement. If you’re looking for a web host, you need to stay away from Bliksem.
This story should give you an idea of why I’ve pulled a complete 180. Normally I like to give people the benefit of the doubt, but this is ridiculous. What’s worse, that same story happened to my good friend Jason only a couple days ago.
Like mine, Jason’s website had problems when Bliksem swapped servers. Only when Bliksem went to restore his, it was over 6 months old. Bliksem said that they do weekly backups (although, in retrospect, the fine print doesn’t make it a guarantee), so he asked if there was a more recent backup. He proceeded to get a call similar to the one described at computerbob.com where the owner, Jav, berated him for half an hour about how Jason was being disrespectful and how he was willing to cancel the account on the spot.
I’m glad that I was in the middle of a move when I had my beef with them (and the number on my account had been disconnected), otherwise I probably would have gotten a similar phone call. I feel fortunate to have gotten out when I did, and I feel awful that a friend of mine had to deal with that on my recommendation. So here’s me striking back.
First of all, Bliksem, customers are already paying you. If you don’t want to deal with customers, then there are plenty of better web hosts who would love to have more people paying them. Secondly, do you really have nothing better to do with your time than to call up customers and yell at them? Maybe instead you should try to fix the damn problem and offer your customers a bit of customer service. You’re not winning anyone over by being pompous and condescending. Shit happens in pretty much all lines of work, and sometimes customers are frustrating. But it’s just bad business to turn around and yell at the customer.
For the rest of you… just stay away. You don’t have to go to my web host but follow Jason’s, computerbob’s and my recommendations… and just stay away.
Dirtbag Jav did the same thing to me. I have twice the Geek-Knowledge that he does and yet, he kept on shouting that the backups being bad was all my fault for not downloading them every day. I also have log files of the lies he’s told to try to cover his /\/008 |4M3R 455!
The amount of money his pompASS attitude cost me is enough for a person to retire on.
Without a telephone to protect him, he would cower before me. Someday he’s going to be spotted by one of the people he pissed off.
Comment by MjrPayne — October 18, 2006 @ 3:15 pm
Me too! I think there is something crazy going on and we need to stop it!
I just blogged about it - http://opensourcephoto.net
Comment by David Jay — November 27, 2006 @ 10:28 pm
I know where this asshole lives–i’m trying to get people together with solid evidence to put him in jail for good!! I’ve had the unfortunate opportunity of living with his wife who at the time said he was separated from…little did I know that’s just part of their money-stealing scheme!! Please write back to me–ANYONE with solid information! These jerks need to be put in jail!!
Comment by jac — June 25, 2007 @ 2:20 pm
Wow… so… I’m not actually sure he did anything illegal per se. Sure I’ll never do business with him again (and I’ll tell everyone who’ll listen about my story), but bad business practices don’t often land one in jail.
Frankly jac, it sounds like there are other non-business issues going on in your situation. Good luck dealing with those.
Comment by zaiss — June 26, 2007 @ 8:20 pm